Terms of service

TERMS & CONDITIONS

1. Introduction

Welcome to our website. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding agreement
  • You are using this website for lawful purposes only

3. Product Information

  • We make every effort to display product descriptions, images, pricing, and details as accurately as possible.
  • Actual product color or appearance may slightly vary due to lighting, screen resolution, or display settings.
  • Product availability and prices are subject to change without prior notice.

4. Orders & Payments

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or reject any order at our discretion.
  • Orders may be canceled if the product is out of stock, pricing errors occur, or payment verification fails.

Payment Methods

  • Cash on Delivery (COD) within Pakistan
  • Advance payment via approved payment methods
  • International orders require advance payment

5. Shipping & Delivery

  • Estimated delivery within Pakistan is 4–5 working days.
  • International delivery times vary depending on location and courier services.
  • Delivery delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

Please review our Shipping Policy for more details.

6. Return & Exchange

  • Exchanges are available within 15 days of purchase, subject to our Return & Exchange Policy.
  • Products must be unused, in original condition, and meet eligibility requirements.
  • Sale or discounted items are non-exchangeable.
  • Faulty or incorrect items must be reported within 7 days of delivery.

Please refer to our Return & Exchange Policy for complete details.

7. Cancellation Policy

  • Orders can only be canceled before dispatch.
  • Once an order has been shipped, cancellation requests will not be accepted.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or attempt to harm the website or its services
  • Not to provide false, misleading, or inaccurate information
  • Not to violate any applicable laws or regulations

9. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs is the property of the company.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Privacy & Data Protection

  • Your personal information is handled in accordance with our Privacy Policy.
  • We do not sell or share customer data with third parties except where required for order fulfillment or legal compliance.

11. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Use of products is at the customer’s own responsibility.

12. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of the website after changes implies acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Pakistan.

14. Contact Information

For any questions, concerns, or support regarding these Terms & Conditions, please contact us through the official contact details provided on our website.